1. Introduction

At Narcissusio, we value the feedback and opinions of our customers and believe that customer reviews play an essential role in improving our products and services. This Customer Review Policy outlines our guidelines and procedures for submitting and managing customer reviews on our website.

2. Eligibility

To submit a customer review on our website, you must meet the following eligibility criteria:

  • You must have firsthand experience with the product or service you are reviewing.
  • You must provide accurate and honest feedback.
  • You must be at least 18 years of age or have parental/guardian consent to submit a review.
  • You must adhere to our website’s Terms of Use and any additional terms and conditions specific to the product or service being reviewed.

3. Guidelines for Customer Reviews

We encourage customers to share their opinions and experiences through reviews, but we expect reviews to be constructive and respectful. To maintain the integrity of our review system, please adhere to the following guidelines:

  • Reviews should be relevant to the product or service being reviewed.
  • Reviews should not contain any personal information, offensive language, or defamatory statements.
  • Reviews should not include promotional content, such as links to external websites, advertisements, or promotional codes.
  • Reviews should focus on specific product or service features, quality, and performance.
  • Reviews should be based on firsthand experiences and should not involve third-party information or hearsay.

4. Submission Process

To submit a customer review:

  • Navigate to the product or service page you wish to review.
  • Click on the “Write a Review” or similar button.
  • Fill out the review form, including your rating, title, and detailed comments.
  • Click “Submit” to post your review.

5. Review Moderation

All customer reviews submitted to our website will undergo moderation to ensure compliance with our guidelines. We reserve the right to:

  • Reject or remove reviews that violate our guidelines.
  • Edit or redact reviews for clarity, length, or to remove inappropriate content.
  • Verify the authenticity of reviews by requesting additional information or documentation from the reviewer.

6. Ownership of Reviews

By submitting a review on our website, you grant Narcissusio a non-exclusive, royalty-free, and perpetual license to use, reproduce, modify, and display your review on our website and other marketing materials. You retain the copyright to your review.

7. Dispute Resolution

If you believe your review was rejected or edited unfairly, please contact our Customer Support team for further assistance.

8. Confidential Information

Please do not share any confidential or proprietary information in your reviews, as they may be subject to removal.

9. Changes to this Policy

We reserve the right to update or modify this Customer Review Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns about our Customer Review Policy, please contact us at support@narcissusio.com.

By submitting a customer review on our website, you acknowledge that you have read, understood, and agreed to abide by this policy.

Thank you for your valuable feedback and for being a part of the Narcissusio community.

  • Narcissusio.com is a brand of Anaslady Co., Ltd
  • Business Registration Number: 0110389117
  • Store Address: 12 Le Quang Dao, Me Tri, Nam Tu Liem, Hanoi 100000, Vietnam
  • Email: support@narcissusio.com
  • Phone: +84 934 259 705